All achieve Engagement webcasts are free and pre-approved for both HRCI and SHRM-CP credits, most are worth 1 credit hour. Live webcast attendees will be sent an email highlighting the credit codes and resources after the event. OnDemand viewers of the webcast will be able to find the credit codes and download resources at the conclusion of viewing the webcast.
The demands of work and life have always put a strain on our well-being. Then COVID struck, and everything got more intense for us, our loved ones, as well as our work family. As work transitioned to the home with increased caregiving responsibilities, many felt as if they were drowning in “domestic” work while facing work policies and management that didn’t support them. This has been particularly true for women. To avoid the inevitable burnout that lies at the end of this path and to restore well-being, we need to take action now as HR professionals.
This month’s guest is New York Times best-selling author, Eve Rodsky. In her new book, Finding Your Unicorn Space, she reveals the critical importance of creating and prioritizing time for activities that unleash your creativity and allowing the space to be uniquely “you.” She calls this Unicorn Space. We’ll explore how creating Unicorn Space is the key to weathering the inevitable storms of work and life.
We will also discuss her “3 rules of permission”:
And she’ll share how learning these rules will empower you and those you support to write self-created “permission slips” to find greater happiness and well-being.
Don’t miss this dynamic and candid conversation that will help you both improve your own well-being and do the same for those you support and care for at work.
When faced with the challenge of creating a return-to-office plan for its 15,000+ employees, C.H. Robinson, the world’s leading third-party logistics provider, saw a unique opportunity to not only reimagine how and where its employees worked, but to do so in a way that gave employees an active voice in the design and execution of that plan.
In this live session, Laura Kunitz, Principal Organizational Effectiveness Consultant at C.H. Robinson and Dr. Brett Wells, Director of People Analytics at Perceptyx, Inc., will share an innovative approach to workforce design for the future, including the creation of employee journey maps and personas, supported by a survey and action planning approach that delivered the timely data needed to anticipate employees’ needs, navigate the required pandemic pivots, and drive organizational alignment.
What you’ll take-away:
The pandemic forced many organizations to elevate the way they cared for employees--putting more emphasis on caring for the whole person. But as we start to imagine what post-pandemic work will look like, it is tempting to think that caring may not be as vital once the threat of the virus has passed. This would be a mistake and could have dire consequences for both your employees and organization.
Our guest this month is Lorna Borenstein, founder and CEO of the on-demand wellbeing engagement solution Grokker. She's also the author of a new book titled, It's Personal: The Business Case for Caring. This conversation will help you better understand the context for caring and why now is the time to take a fresh look at the employer/employee relationship. You will also learn why creating a caring environment is a vital corporate strategy -- not just because it's the right thing to do but because it's the smart thing to do.
Humans are biologically conditioned to be biased, and whilst biases themselves aren't always right or wrong they can often result in unfair decisions.
Bias can creep into all areas of work, but can have serious implications in more high stake situations such as performance reviews, and even with the best intentions, managers inevitably bring bias into the performance management process.
We will explore what organizations can do to ensure their performance review processes are as bias-free as possible.
What you'll learn:
Many organizations are embracing the reality that hybrid, flexible work arrangements are the path forward. These new ways of working are presenting real challenges for some traditional HR systems, forcing them to innovate. And new technology tools are emerging seemingly weekly to support distributed and remote collaboration and teamwork.
This month, our conversation will focus on the role the HR Technology tools can play in enabling a hybrid workforce. We’ll also explore how HR tech products are evolving to support the recent evolution of work and who’s leading the way. Jason is joined this month by Steve Boese, Chair of the HR Technology Conference, Tech Editor for Human Resources Executive Magazine, and Co-host of the HR Happy Hour podcast.
Career development matters to employees even more than before. It comes up frequently in performance reviews, engagement survey results, and developmental 1 on 1 conversation with their managers. However, it is up to organizations to integrate career development into today's performance strategy and process.
During this webinar, we will discuss the foundational elements needed for a successful career development strategy, how to improve the measurement of your performance management process, and how 360s and skills coaching can drive development.
What to expect:
Organizations facing a new normal of ongoing uncertainty have moved quickly to react and keep employees productive and focused via employee engagement. Yet, this reactivity has created processes that may be surveying employees, but not providing accurate data, or a way to create meaningful connections. Virtual happy hours and endless surveys aren’t the answer to employee engagement.
What is? A research-backed and proactive strategy that is designed to increase employee engagement no matter where your employees sit, or what outside factors they may be facing so your organization, and your people can thrive.
In this virtual seminar led by Amy Leschke-Kahle, Vice President of Performance Acceleration, The Marcus Buckingham Company, an ADP Company, you will learn simple actions designed to serve in any environment. Notably, that will take you through uncertain times and beyond.
During this session, you will discover:
Creating a positive employee experience was challenging even when employees spent most of their time together in physical workspaces. In our new hybrid world of work, the “workplace” might include people’s homes, coffee shops, coworking spaces, RV’s, and corporate offices. Shaping this new employee experience in a positive way is one of the greatest design challenges HR has ever faced.
To help us get our arms around it is this month’s guest, Damon Deaner, Director of Employee Experience & Design, IBM Talent Transformation. We will discuss how he applies human-centered design, and design thinking approaches to craft engaging employee journeys for IBM and their clients. You’ll learn about design, how design processes work, and get some expert advice on how to start applying design to your own employee experience work.
The past year can be summed up in one word: DISRUPTION. Seemingly overnight, the way we work and live was upended, and we are still sorting out what it all means today and for the future. The reality we must face is that disruption isn’t going anywhere. Fortunately, humans have a natural capacity for agility that can be developed to help us not just survive, but thrive amidst the disruption.
This month’s guest is Henna Inam, author of Wired for Disruption: The Five Shifts in Agility to Lead in the Future of Work. Our conversation will explore what neuroscience research has revealed about how to cultivate our natural capacity for agility. We’ll talk about the five shifts in agility that will help us seize the opportunity to re-imagine and re-invent regardless of what disruption lies ahead. And we’ll talk about what steps to take now to position yourself to lead in the future of work.
The last 12 months have served as a reminder that while our employees may be out of sight, they can never be out of mind, and they must always be heard.
While employee engagement is about an individual’s commitment to doing the job they are paid for, employee experience is about the organization’s job to establish the conditions so great work is possible.
In this interactive session, Achievers’ David Bator will talk about the need for companies to consider a “Third Way” which incorporates balancing the needs of employees and managers to drive performance.
David will offer tactical, practical examples from customers on how to:
Make it easy to support, recognize and connect your people wherever and however they work.
As we move towards a post-pandemic world, organizations with an engaged workforce will be better prepared to maximize new opportunities. HR leaders can accelerate this transition by ensuring employees feel connected, recognized, and supported via seamless access to the tools they need to stay informed and feel appreciated whenever and wherever they work.
Join us for a live webinar with Reward Gateway on how to create an environment that can unleash a culture of connection, recognition, reward, and greater employee engagement.
You will learn how to:
This webinar is ideal for organizations that already employ MS Teams, Outlook, Slack, Yammer, or other collaboration tools.
CEO - WELCOA
VP, Coach Innovation - BetterUp & Author - The Burnout Fix
Global Head of Employee Wellness - Twitter
The challenges of the past year have taken a toll on everyone. Social isolation, feeling uncertain and unsafe, and constant change have resulted in what some are describing as a mental health crisis. Employees are anxious, depressed, and languishing.
While many employers have taken some small steps to provide support for employee mental health, to effectively meet this crisis will require bold action. In this panel, WELCOA CEO Sara Martin will lead a conversation with well-being experts to discuss how leading organizations are ramping up their efforts in support of employee mental health.
Sr. Engagement Strategist, Federal Reserve Bank of NY
People Analytics, LinkedIn
Director, Employee Listening, Microsoft
Whether it’s supporting employee wellbeing, mental health, engagement, or performance in a remote work environment, it’s impossible to succeed without truly listening to and understanding employee’s needs and challenges. One-off surveys and sporadic management conversations simply aren’t enough to create a great employee experience today. In this panel, you’ll learn from experts at leading organizations about practices and tools they are pioneering to listen and respond to employees in a more continuous and responsive way than ever before.
Lead People Scientist
In 2020, Culture Amp, in partnership with Thrive Global, produced a set of resilience resources for HR professionals as they navigated the COVID-19 pandemic and the resultant impacts of workplaces around the world. As part of those resources, we built an individual Wellbeing Checkup titled HR for HR, in which we asked HR and people leaders globally to reflect on how they were coping with the evolving crisis. In response to those questions, the checkup selected suitable strategies for dealing with the issues professionals were facing.
During this session, Culture Amp’s Lead People Scientist Craig Forman will present key findings from our HR for HR survey results, share some best practices on how to reimagine wellbeing in the workplace and how to embrace humanity at work.
Co-Founder - Teal Team
VP, Internal Communications & Engagement, 2U
Chief Evangelist, Peakon
VP, Compensation and Benefits, IBM
In all the discussion over how work and the workplace have changed in the past year, there’s one big question that often gets overlooked: How have people changed? Living through the events of the past year has changed employee attitudes about work. It’s also affected employees on a more personal and psychological level as well.
This panel will tackle shifting employee expectations around work. We will explore trends and dig into what the research can show us about how our employees may have changed and what implications that might have for work moving forward. This will include discussion about how organizations are adapting and responding to keep up with the ongoing changes.
While digitally more connected than ever before, the past year has amplified how truly isolated and alone we have become. Smart employers recognize the importance of creating belonging and connection for their employees, but knowing it’s important and making it happen are two very different things. The organizations that thrive moving forward must learn how to create and foster genuine feelings of community for their people, both at work and beyond.
To guide us forward in this work is this month’s guest, international best-selling author, Charles Vogl. Charles wrote the seminal book, The Art of Community, which reveals how cultures of belonging can be intentionally cultivated using seven time-tested principles for growing enduring communities. Charles will help us understand what community truly means, why it's so powerful, and how to help our organizations begin to make true progress.
The COVID-19 pandemic changed the way that companies approached mental health care for their employee populations. But with so many apps and digital solutions on the market targeting employee wellness and mental health, it can be hard to understand where to start -- especially when you’re working on a small team.
Join Alyssa Kramer, Senior Benefits & Wellbeing Program Manager at Palantir Technologies, and Jason Abrams, Lyra Partnerships Director, for a discussion around how Palantir moved from “We should consider focusing on employee mental health” to offering a solution that employees value. Learn about how Palantir worked over the course of years to find a solution that would ultimately get their employees in care quickly, replace costs elsewhere in their health care spend, and scales as the company grows.
In this webinar, you’ll learn:
The ongoing COVID-19 pandemic has caused massive disruptions to work and has created a heightened focus on how organizations can sustain performance through the most turbulent of times. The unanticipated challenges that individuals and organizations have encountered has created a unique opportunity to study the value of mindset, resilience, and well-being for performance.
As an evidence-based coaching company, BetterUp has been tracking employee performance, resilience, and well-being across hundreds of thousands of coaching sessions with workers around the globe since mid-March of 2020. Join us for a data-driven look into the lived experience of employees over the past year and how coaching has helped to keep business on track while also meeting the very real needs of their people.
Join us for a live discussion/webinar where we will discuss:
The pandemic amplified several existing issues for employers. One of the most critical is how our policies and processes not only do a poor job supporting working mothers, they are often stacked against them. The impact has been severe. Some estimates suggest that well over 1 million mothers have left the workforce since the pandemic began with black, hispanic, and single mothers being most impacted.
This is a crisis and it’s not getting better. But we can do something about it. And must act now.
Our guest this month is Catherine Flavin, the founder of LeaderMom. She’ll help us understand the biggest challenges and missteps organizations are making. Then, we’ll dig into what should be done to address these issues today and in the future. If you are one, know one, or care about a working mom, please join us for this important conversation and call to action.
Research is beginning to paint a clear picture of just how much traditional performance management (PM) processes are not working. Research is also helping to pinpoint which design elements are key to helping organizations succeed. Join Edie Goldberg, Ph.D. for this informative webinar that will share her insights on the "why" behind the failure of PM today, how the changing nature of work should be influencing our process design, how companies can shift the focus from 'evaluating' to 'enabling' employees, and what we can learn from her December 2020 study on the impact of practices on the desired outcomes from PM.
In this webinar, you will learn:
Bonus! All attendees will be entered into a draw for one of five copies of Edie's new book 'The Inside Gig', one grand prize winner of a free two-hour consultative session with Edie on the topic + free two-hour performance management technology consulting session with emPerform.
Perhaps the most daunting challenge that lies ahead for employers (and communities) is the strain to mental health leveled by the pandemic. According to Mental Health America’s 2021 report, “the trend of mental health in the U.S. continues to get worse and many states are ill-prepared to handle this crisis.” Since suicide rates peak in the spring and early summer, this is a dramatic and immediate call to action. Employers seem to take note, but are you doing enough? A recent workforce pulse survey from PWC reveals that while executives feel they are doing enough to support well-being, employees disagree.
This month, our conversation will take an honest and candid look at employer response to the developing mental health crisis. Our guest is workplace mental health expert and founder of A World Without Suicide, Mettie Spiess. We’ll discuss both where employers are succeeding and failing in their approach to mental health and what should be done immediately to prevent future suffering.
A lot has changed over the past year. Organizations have had to be agile and ensure that employees are engaged when remote work has become a standard. The hybrid workforce and frontline staff need more support than ever before, and companies must find new, effective ways to inspire, connect and retain their people.
In 2021 HR leaders will need to invest in programs that engage employees through digital transformation and deliver tangible business impact, such as limiting employee churn and improving the bottom line.
Attend this webinar, and you will learn how to:
Organizations chose many different paths during the pandemic. At Pitney Bowes, they chose to lean into their long history of taking care of their more than 10,000 employees first, trusting that they would in turn take care of the business and it worked. While many companies struggled to adapt to the challenges of 2020, the Pitney Bowes team took a very human approach centered in really listening and responding to employee needs. As a result, not only did their engagement and inclusion not suffer, it improved.
Join us this month for a conversation with Sheryl Battles, Vice President, Global Diversity, Inclusion and Engagement at Pitney Bowes, to unpack and learn from how her organization has weathered this storm so effectively. We’ll explore what they’ve done and what they continue to do to sustain high engagement so that we can all learn and take inspiration from it moving forward.
Managers have always had a tough job, but the events of this year have made managing even harder. While most managers are doing the best they can, many are struggling, and direct reports are feeling the direct effects. In a recent survey, we found that 65% of managers say they’re finding it more difficult than usual to perform their job effectively during the pandemic.
Leaders must take a hard look at how their managers are really doing and provide the necessary tools and guidance to help them better support their reports or risk larger organizational problems.
Join us on Thursday, February 4th at 11am PT/2pm ET as 15Five's Director of Best-Self Academy, Dr. Jeff Smith, shares the secret to success for manager effectiveness.
2020 is behind us and we are all anticipating a better 2021. Yet, as we look ahead, we find ourselves in circumstances not very different from last year. COVID-19 is still everywhere, deep divisions remain in our country, and many businesses and individuals are still struggling.
To triumph over the inevitable challenges of this year, New Year’s resolutions will simply not suffice. What we need is a commitment to self-renewal, which is a process of quiet introspection, deep reflection, and honest reevaluation of our priorities, along with deliberate action. This reevaluation is not merely a new to-do list because we have all had enough of those. It is a journey of interior change that begins with discovering who we are, what we were designed to achieve, and what meaningful difference we can make to others.
This webcast will inspire you on the path to self-renewal and ready you for the year ahead.
Last year, Corporations around the world had to navigate through unchartered territory to balance achieving business objectives with supporting their employees through an unprecedented time. Looking forward, leaders must now re-define the onsite employee experience.
Join us on January 14th and hear from DISH's COVID Commander, Laura Tyson, as she shares more about their successful COVID-19 response program, focusing on ensuring the safety of their employees and their customers.
Takeaways will include:
As we wrap up a historically disruptive year and turn our attention to next year, it’s a good time to lift our eyes and scan the world around us for signs of what lies ahead. 2020 was difficult in part because so much of what happened was unexpected and found us unprepared to respond. It’s imperative that we be better equipped to meet the challenges of 2021.
To help us prepare is this month’s guest, Brian Kropp, Chief of HR Research at Gartner. In this month’s webcast, we’ll discuss what Brian and his team have identified as the top trends that will affect HR in the next year including what proactive teams should be doing now to adapt and respond. These trends will include topics such as the gender wage gap, employee monitoring technology, and moving beyond managing employee experience to managing the life experience of employees.
Join Qualtrics XM Scientist Lindsay Johnson, Ph.D. and Benjamin Granger, Ph.D., XM Catalyst for a deep-dive into the surprising findings of the Qualtrics 2021 Global Employee Experience Trends, a study of 11,800 workers. You’ll not only discover the two new top drivers of employee engagement, but see what actions HR teams should prioritize to have the biggest impact on employees in 2021.
It's December, and that means that most of us are thinking about two things: navigating the holidays and planning for next year. 2020 has taken a toll on everyone (to put it mildly). If you are feeling overworked, exhausted, and overlooked, you aren’t alone. But things don’t have to stay this way next year. You can take control of your experience of work, and that starts with betting on YOU.
This month, Jason will be joined by Laurie Ruettimann, author of the new book, Betting on You: How to Put Yourself First and (finally) Take Control of Your Career. A former human resources leader turned writer, entrepreneur, and speaker. Laurie is legendary for providing no-nonsense, straight talk about career, work, and the workplace. Join us as we explore Laurie’s advice on how to take control of your career (and your life) in 2021.
With a vaccine in sight, many look to 2021 with cautious optimism. But at work, frontline and knowledge workers alike face burnout, stress and uncertainty. As enterprises plan 2021 investments, how can they ensure clear and effective communications and increased productivity? Join Rob Ryan, Senior Director of Strategic Development at LumApps -- a leading provider of next-generation intranet and digital workplace solutions -- for a discussion of potential lessons and predictions for a much-changed digital workplace in 2021.
Have you recently taken leave and come back feeling as exhausted as before?
We are currently in the toughest phase of our pandemic experience. To explain, consider two different states of being: fatigue and depletion. Fatigue is when a muscle or the mind has been used almost to the point of failure and it requires rest to recuperate. Contrastingly, depletion is when our inner resources of energy have been drained—and this may have no connection to exertion. One can be depleted without feeling tired. And one can be tired without feeling depleted.
But here’s the problem: Because fatigue and depletion can feel the same, we often misdiagnose our condition. We think we are fatigued, so we rest. But in fact, we might be depleted, in which case no amount of rest will restore our inner resources. When we are depleted, we need restoration rather than rest or relaxation.
In this webcast, David Lapin shares:
As our organizations have been disrupted by the pandemic, the importance of work technology has amplified. Our reliance on these tools to enable and support employees has become mission critical as the workforce has become more distributed and virtual. As more technology is deployed to employees, we hope that it’s having a positive impact - supporting both their engagement and performance. But is it having the desired effect?
On this month’s webcast, we are joined by John Sumser, principal analyst for HRExaminer, an independent analyst firm covering HR Technology and the intersection of people, tech, and work. We’ll explore how 2020 has changed the way we must approach and think about the technology we deploy to support employees.
And as we do each month, we’ll unpack what steps HR leaders should be taking now to position their organization to succeed in 2021 and beyond.
A great digital workplace drives conversations, knowledge sharing, and engagement. The more that users log in, the more connected they become with colleagues and the company. But how do you get employees to utilize your digital workplace?
Whether you are implementing a new digital workplace or refreshing yours, your strongest asset will be your employee advocates.
Join digital workplace experts, Sarah O’Meara and Erin Haines, Implementation Consultants from LumApps for a webinar Steps to Setting up a Digital Workplace Advocates and Champions Program. You will hear:
Every experience we have, whether it’s going to a restaurant or spending a day at work, is made up of a series of moments that together shape how we feel about the experience. The moments can range from walking into the building, meeting a coworker in the hallway or participating in a performance review. Each moment can have a positive, neutral or negative impact.
But not all moments are created equal. For years, progressive organizations have designed experiences for their employees because they recognize that the experience they create can mean the difference between success and failure for their organization. Now, it’s time that your organization joins those leading the way by putting employees first.
In this webinar, you will learn:
In these times of uncertainty, pain, anxiety and overwork, organizations are facing a coming wave of employee and leader burnout if they don’t take action now. It may already be hitting your organization (and you). It is clear that we need to rethink how we build resilient workplaces and teams. Our guest this month will help us do that.
Our guest this month is author, researcher and consultant, Leah Weiss. Leah is a globally recognized expert in compassion, mindfulness, and resilience. She will help us gain a broader understanding of resilience as both individuals and teams. We’ll also explore the difference between compassion and empathy and dive into the research around the impact that compassion has on building resilience and preventing burnout.
We live in a world that is increasingly VUCA (volatile, uncertain, complex and ambiguous), and it became more intense in 2020 when the COVID-19 pandemic directly impacted the trajectory of all businesses overnight.
As a result, leaders everywhere have been simultaneously leading through their own personal crises at work and at home, while also helping their teams navigate change. To do this well, they must adopt an "energy mindset", and coach/develop others to do the same. This will help them turn challenges into opportunities and keep their teams engaged and productive. Here’s how:
During this webinar, attendees will learn:
If the past several months have taught us anything, it’s that we must be nimble and flexible to survive when things around us are changing at an alarming rate. Unfortunately, the bureaucracy with most organizations has rendered them slow, stuck, and unable to innovate. It doesn’t have to be this way. This month, we are joined by one of the greatest management innovators of our time, Gary Hamel. He is joining us to discuss his new book, Humanocracy.
In Humanocracy, Gary and his co-author, Michele Zanini, make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
No matter the business, people are its most important assets. The knowledge they possess defines what the business knows and in turn, its potential for success. But the concurrent and always evolving nature of knowledge can generate complex and unpredictable challenges, resulting in information silos, delayed processes, unresolved problems, and duplication of work.
We can all agree that effective knowledge management is critical to maintaining agility and ensuring that all employees are informed and have the right knowledge to perform at scale. But understanding how to get there is not as clear.
Join digital workplace experts, Aaron Jacob, Consulting Project Director and Sarah O'Meara, Implementation Consultant from LumApps for a webinar where they will outline the 4 key pillars of effective knowledge management and how to get started in your organization today. You will hear:
As the world of work continues to evolve, we are experiencing an exponential change in the latest months. The effects of our global crisis alone have magnified the important focus on designing work around and for our employees, where the lens is not just on them as an employee. A whole-person approach toward work-life is critical for harnessing the human potential to solve the complex challenges we face today and trailblaze new frontiers. How can we bolster a whole-person approach? Through the lens of care, how that shows up in your culture, and is reinforced in daily experiences. This session will dive into the science of care, share insights as to why cultures that care matter now more than ever to the employee experience, and offer practical tips on how organizations can enhance their cultures for the future of work with the whole-person at the center.
What you will learn:
As we navigate our organizations and people through this time of disruption and change, there's one powerful tool you may be overlooking: Stories. Our guest this month is Josh Newman, Senior Director of Storytelling at Walmart. We will explore with Josh how he uses a process called "Strategic Storytelling” to change social norms, encourage collaboration, and spark innovation at work. We will explore why stories matter, what makes a story "strategic,” and how to use storytelling as a powerful tool to shape and enhance employee experience.
Josh Newman leads Storytelling for the Global People Experience Team at Walmart. Rooted in behavior change and design thinking, strategic storytelling is a blend of organizational strategy, change management, and marketing. Josh partners with Walmart's experts to influence employee behavior and drive employee-centric decision making.
Our engagement surveys tell us that our employees want more developmental opportunities. Our exit surveys tell us that the talent we have invested in has found better opportunities elsewhere. Yet, we have these talent development programs to offer and so many great initiatives to work through! So, we draw from the same well of go-to people. In this chat, learn how to access the multiple wells of talent you already have.
Inclusion & Diversity training often fails to deliver the anticipated results because it does not address two big challenges:
The first challenge facing most D&I training is the word “training”. Training programs generally provide information, teach process, view relationships between people as transactional, and are largely about compliance. Training may imply that there is a panacea. Inter-relational topics like inclusion and diversity do not always work well in “training”. Whereas training may be designed to provide the tools for interaction, it does not actually require the one thing that can almost guarantee its success: a changed mindset able to deliver authentic care. D&I initiatives require genuine interactions. They are the keystones to successful programs.
The second challenge to address is how we prepare people to engage in these initiatives. Program developers often assume that participants are ready and open to participate. But this is rarely true. No topic is more likely to trigger defensiveness than D&I. When conversations turn to race, no one wants to be perceived as racist. Fear can shut down conversations. How can we shift the mindset from arms-across-the-chest defensiveness to one of curious inquiry and active participation?
Lapin has been facilitating these types of conversations for three decades. Our experience in inclusion and diversity began with Nelson Mandela and his government in post-apartheid South Africa, expanded with law enforcement after the Rodney King incident, and continues to deepen and thrive with each new experience.
In this 60-minute webinar, David Lapin and Sunny Lee-Goodman share how to prepare for The Inclusion Experience, which develops and builds your capacity to have honest conversations about inclusion and diversity. The experience is for teams and organizations who recognize that doing nothing is not an option, who see that there is no time to wait. It all starts with preparing yourself—now.
Few things have been as disrupted over the past few months as “the workplace.” For some, the changes have been catastrophic, creating challenges never before considered. And it has raised some big questions. What does it mean to manage employee experience and culture when a majority of employees are distributed? How do you balance safety and wellbeing with engagement and collaboration? What new tools and approaches are required to navigate these new challenges successfully?
Joining us this month to share new research and help us make sense of these questions is Chris Havrilla, VP, HR Technology and Solution Provider Strategy for Deloitte Consulting. Chris works with business and HR leaders, and solution providers, on radically improving people strategy, technology, and leadership for organizations. She's a Human Resource Executive® and HR Technology Conference Top 100 HR Tech Influencer, with a unique blend of technical, HR practitioner, business and vendor experience.
The world is changing in ways that now require everyone to think and act like an entrepreneur. To do so, we must move beyond a common myth: that only a "select few" are cut out for entrepreneurial roles. Instead, by encouraging entrepreneurial behavior throughout our organizations and ecosystems, we will discover more engaging and effective ways of working, living, and learning in this rapidly changing environment.
Participants who attend this webcast will be able to:
If we've learned anything over the past few months, it's that the only constant is change. Markets fluctuate, customer expectations adjust, and technological adoption and disruption can happen in a matter of weeks, rather than years.
For your organization to be successful and remain competitive in an ever-changing environment, it's important to have a solid change management strategy in place. In fact, research shows that projects with excellent change management are 6 times more likely to meet objectives than those with poor change management.
We invite you to join us for a webinar on 10 tips to create a people-focused change management strategy. You will hear:
There are 5 distinct stages that all organizations will transition through on the path to a new normal. This session will journey through each stage using practical guidance from leading organizations and new research on workforce resilience. You will leave with employee experience priorities to emphasize, so your organization has a roadmap to bounce back stronger.
Knowing how people have adapted to the unplanned transition to remote work can help you develop change management and communications for a smoother return. The top priorities for workplace teams right now are physical distancing, safety, and remote work programs. Understanding how people think about each of those items helps teams communicate these changes comfortably and prepare the workplace accordingly.
Join Ben Hatch, People Analytics Lead, LinkedIn, to get a glimpse of questions you can ask in your "Back to Office Survey", and explore what LinkedIn is doing to help their workforce in these times of uncertainty.
You know the feeling of being in the ocean, swimming against the tide as hard as you can, but getting nowhere?
It's the same feeling as when your brain is working overtime and never gets any rest because you are being pulled in so many different directions.
Imagine instead feeling so grounded in the present that you are actually able to anticipate the next moment-then calmly, confidently, and seamlessly lead your team.
We are currently being asked to prepare for a future that we cannot know. We find ourselves in a place of ambiguity on every level. The illusion of absolute certainty and control has been shattered.
In this 60-minute webinar, David Lapin will share a three-phase framework that prepares you and your team members to reengage on a different level—more committed, more connected, and more productive—and emerge stronger and ready to face the future.
There's been a lot of talk lately about "getting back to normal" in our lives and at work. Reality check...normal is gone. Particularly at work. And good riddance. At best, the pre-pandemic "normal" for work was broken. Why would we want to go back? Instead, what if we could find our way through this chaos and uncertainty to something better? The opportunity is before us. But we need the right tools to navigate the journey ahead.
This month, we welcome back our good friend, author and futurist Rebecca Ryan. Rebecca will share with us how to use the tools of strategic foresight and scenario planning to make sense of these highly uncertain times. We will unpack how HR professionals and leaders can apply these tools to plan and prepare to lead through the next year and beyond. And, we'll discuss what some key trends are indicating about how the future of work is shifting.
If you have been struggling with how to plan for what's next for your workplace, don't miss this webcast.
Happy and engaged employees are committed to, and passionate about the work they do, resulting in better performance and lower turnover. Yet, many companies fail to realize a positive, healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI. It’s also hard to address a negative culture where incivility or bullying may thrive because your organization may not have guidelines for addressing these behaviors, and managers probably aren’t trained to step in. This presentation changes all that. Attend and learn the real, tangible, and actionable steps to building a better workplace culture, using Civility Partners’ proven method for positive culture change.
At the end of this webinar, folks who tune in will be able to:
Working from home is becoming a necessity in today’s modern workplace. Yet, even before the recent COVID-19 outbreak, remote working can be a challenge for many organizations looking to engage their teams and employees effectively. Understanding how to manage and engage employees can yield the same, if not better, results than when employees are in the office.
Join LumApps' Manager of Human Resources, Robbie Harris and Human Resources Generalist, Morgan McDowell, as they outline 10 best practices to keep employees engaged and productive while working from home. They will cover how to use your digital workplace to boost collaboration and streamline communication, as well as how to successfully onboard new remote employees. You will be sure to take away actionable insights and practical ideas, with the opportunity to ask questions.
Over the last several years, remote work has become a flexible option for employees whose jobs can accommodate meetings from the kitchen table. Now with COVID-19, companies are having to rethink their remote work strategies and adjust the way they work to keep business operating as usual. Studies have found that remote work has its fair share of challenges when it comes to maintaining morale and productivity high.
Our guest this month is Ben Waber, Co-Founder and President of Humanyze, an organizational analytics company. We will discuss how thinking strategically about where work happens is critical so that companies can better support their employees. We’ll explore how workplace analytics can be used to measure the tools, technologies, and policies in play to determine what is needed to make remote work successful--today and in the future.
While most organizations today are leveraging employee engagement surveys, 80% of leaders don't believe their programs are driving meaningful change. This signals something is fundamentally wrong with how we have been approaching employee feedback.
There is a great opportunity to shift away from the traditional focus on survey events and action plans, and instead, adopt a scalable and sustainable approach to using employee feedback to fuel change.
In this virtual workshop, led by organizational development experts, Bryan Dobkin and Rick Pollak, Senior People Science Consultants at Glint, you will learn:
The Information Age is dead and we have entered the Attention Age.
The Attention Age is about the rise of conversation, authenticity and storytelling as a currency for organizations to connect and engage a modern workforce and overwhelmed customer base. It is a real and raw conversation about the next level advantages you can implement to grab the attention and inspire real connection. In this talk, built from his book The UGLY Advantage, Peter uncovers the secrets to powerful engagement delivered through the impact of conversation, authenticity and storytelling.
Come learn from this TEDx speaker, former Fortune 500 executive and passionate storyteller in this impactful session.
In the words of Sheryl Sandberg, in today's world, "careers aren't ladders, they're jungle gyms". Yet, many HR career development programs still assume a linear path. How can HR evolve to consider nonlinear career paths? Rebekah Bastian, VP of Community & Culture at Zillow and author of "Blaze Your Own Trail" will lead an interactive discussion around HR’s evolving role in career development, the importance of embracing the intersection of employees’ personal and professional lives, and how we can help transform the modern workplace.
The first 25 people to sign up will receive a free copy of "Blaze Your Own Trail."
Nothing has changed the workplace more over the past decade than technology. It has changed how we work in countless ways. Technology has created opportunities for connection, communication, and collaboration that were unimaginable not so long ago. At the same time, some worry that all of this technology may be having negative effects on employees by allowing employees to be connected with work 24/7.
In this month’s webcast, Jason is joined by technology and the future of work expert, Laura Goodrich, to discuss the role of technology in employee experience. We will explore the positive and negative effects of technology at work and how HR leaders can (and should) play a more strategic leadership role in technology decisions and deployment in their organization.
Many organizations are challenged with keeping the entire workforce engaged and connected. Often, employees are spread out in multiple places, which makes it difficult to unite everyone with a common culture, maintain a centralized repository of current information, and provide an avenue for employees to collaborate seamlessly.
EllisDon is a Canadian construction services company that faced some of these challenges, with thousands of employees in various locations, including headquarters, regional offices, and construction sites. EllisDon needs to ensure that their employees are united under a common mission, and that they have the information and resources they need to do their job, whether they are in an office, in the field, or on the go.
In this webcast, Monica Ibarra, Customer Success Manager at LumApps, joins Internal Communications expert, Rory Smith, to discuss how EllisDon successfully connects the entire workforce with a digital workplace. You will hear real use cases and practical strategies around creating a corporate culture, streamlining communications, and empowering employees - with an opportunity to ask questions during an open Q&A.
As recruiting and HR professionals have made the shift in their employer brand focus from a "nice-to-have" to a "must-have", there’s another significant trend that’s reshaping the way high-performing companies are communicating their culture and career opportunities. It’s called Integrated Talent Marketing.
Join us on Thursday, February 13, as Jody Ordioni, founder of achieve Engagement, Chief Brand Officer of Brandemix and the author of The Talent Brand, facilitates this informative webcast.
You Will Walk Away With:
When it comes to people and culture, who is truly responsible for driving engagement and organizational culture?
When it comes to this challenging question, there is an array of perspectives that generally sit in two camps of thought. Some believe that people and culture initiatives are the responsibility of leadership or HR. Others believe “the people make the place”. They feel that responsibility lies amongst individual employees to create the culture of the organization.
During this 1-hour webinar presentation, Culture Amp Senior People Scientist, Sahra Kaboli-Nejad will outline the various schools of thoughts through a scientific lens – outlining the pros and cons of each view. Then, Culture Amp Lead Customer Success Coach, Alyson Wagenman will share her perspectives as someone who has worked with many of Culture Amp’s 2,500+ customers along with having first-hand experience leading a team within her own organization.
This is an easy answer, right? Not quite. Action planning is like exercise - we know it’s good for us, but we don’t always do it. But, just like making healthy changes to our lifestyles, intentional efforts make a difference.
Join Jen Dudik, a Senior Consultant of Engagement and Development at National Heritage Academies (NHA), to learn more about how to make small action planning efforts that will make a big difference in your company. NHA implemented a new, more agile, engagement strategy in 2016, and since that time, Ms. Dudik has become quite familiar with the challenges that can accompany action planning. So, if you’re feeling challenged in this space, don’t give up — there’s hope! After this engaging presentation, you will be inspired and moved to pursue proactive action planning within your company.
In this webinar, Ms. Dudik will:
This session will explain how Habitat for Humanity leverages its culture and leadership behaviors to support the execution of our mission, vision and strategy. After an introduction to Habitat, we’ll discuss how the Habitat leadership team, in partnership with our Global People Team (HR, Learning & Organizational Development), is using an integrated approach to managing talent and culture.
Join Jason and Rebecca as they deliver a frank talk about issues surrounding creating harassment-free workplaces and fostering a feeling of psychological and physical safety at work.
Few things have impacted the workplace over the past decade like the #MeToo movement. No longer can organizations overlook, ignore, or escape the fact that the vast majority of women have experienced harassment at work. Our organizations and their leaders are now being held to a higher standard in regards to creating a safe and harassment-free workplace.
What does that mean for those who are responsible for designing, managing and shaping the employee experience? We will explore this question with Rebecca Weaver, Founder of HRuprise and a former human resources executive. She will help us understand the far-reaching impact of #MeToo on the workplace and what that means for HR leaders moving forward.
Join us for a candid conversation about one of the most important issues facing organizations today.
That's what we will tackle in this month's webcast with our guest David Burkus, bestselling author of "Friend of a Friend" and Associate Professor of Leadership at Oral Roberts University.
Despite being a thirty-year-old concept, when it comes to employee engagement confusion and differences of opinion abound. It can seem as if every consultant and technology tool has a slightly (or not so slightly) different way of approaching or measuring it. What is fact and what is fiction when it comes to employee engagement? Tune in and hear from the experts.
Join us and bring your questions. The 40-minute discussion will be followed by 20 minutes of live Q&A to ask your most burning questions via chat or webcam.
Coping in today’s world of increasing expectations and technology-led disruption is one thing. Embracing all of this change to optimize your own performance as a professional is another. Join Joe Burton, author of the bestselling book “Creating Mindful Leaders” and founder and CEO of Whil, the leading solution for mindfulness, resilience, sleep and wellbeing, for a fun, inspiring, and interactive session on managing stress, disruption, and change. Learn how to overcome the natural deficiencies of the brain and take away easy, repeatable mindfulness and emotional intelligence techniques to reduce stress and build resilience for sustainable well-being and performance. Five attendees will receive an autographed copy of Joe’s book.
This month, Jason is joined by Dalana Brand, VP of People Experience and Head of Diversity and Inclusion at Twitter. Our conversation will explore how Twitter is working to ensure that the company reflects the many diverse voices who use the service every day. We’ll also discuss why Twitter has come to value and champion diversity as an employer and how they hold themselves accountable for making progress on their diversity and inclusion goals. Don't miss what's sure to be a fascinating and engaging conversation full of actionable insights.
Ever wondered why communication always seems to be the problem in your workplace — and virtually any other workplace? In this webcast, Heather will reveal the keys reasons why organizations often run into communication fumbles and why no one seems to be on the same page.
Former VP, Magic Kingdom at Walt Disney World talks more about how building a sustainable business requires organizations to first build an excellent environment for their employees. In this engaging webcast, Dan Cockerell, author of How is the Weather in Your Kingdom, will share learnings built from his 26-year career with the Walt Disney Company. Participants will:
By prioritizing your time and understanding what is truly important, everyone has the ability to create a world class environment for their people.
What if you treated company culture like the heartbeat of the organization, pumping energy and vibrance to every individual and team? To do that would require a different level of understanding and connection to each individual in the organization. It would require infusing the organization with empathy, belonging, and humanity. It would require a different kind of leader.
This is exactly what this month’s guest is working to accomplish each day in her organization--and she’s succeeding. Claude Silver is the Chief Heart Officer for VaynerMedia, an 800+ employee creative agency led by author and internet celebrity, Gary Vaynerchuk. She is redefining and breaking the norms of traditional human resources to help people find their potential (and a home) at work.
Sometimes, if you are lucky, you have all of the pieces needed to create the perfect burning platform that allows you to drive radical change in how your organization values, measures, and acts on the Associate Experience.
Alcon, a global medical company specializing in eye care products, went through an organizational change in 2018 that caused them to approach their engagement strategy differently. There was a strong need to keep a pulse on the culture through the voice of their associates. However, the cumbersome, traditional ways of the past were no longer effective, so a simple, more nimble approach was adopted to drive ownership at all levels of the organization. Alcon learned that they needed to hear but really listen to their associates in order to achieve the company’s purpose of helping people see brilliantly.
In this webinar, Bari Canty-Hogue, Sr. Director, Talent Management & Org Development and Whitney Trammell, Director, Human Resources, will share their journey of creating the Associate Experience Dashboard (AED).
They will discuss:
Join us for this rebroadcast with Max Brawer, head of people analytics at BuzzFeed, and Liz Pavese-Kaplan, Ph.D, an employee experience consultant at Qualtrics take you behind the scenes of HR at BuzzFeed. Max will share key insights they've learned from their employee pulse surveys and how BuzzFeed is putting those insights into actions that improve the employee experience and drive better business results. Leave with creative ideas to leverage at your own company and a new way to think about the role of people analytics and HR in today's world of work.
This month's webcast will feature a "leader of nEXt." She is an executive who is leading the way by creating engaging employee experiences within her organization and proving what is possible.
The format this month will be a little bit different. It will be one part case study and one part conversation, leaving some time to address your specific questions. The goal this month will be to answer the question, "How'd they do that?" so you can take those lessons back to your own organization.
Our guest this month is Misty Johnson-Oratokhai, Chief Administrative Officer of Events DC and recently recognized as Professional of the Year at the 2019 North American Employee Engagement Awards. Events DC delivers premier event services and flexible venues across the nation's capital with a highly diverse and mobile workforce.
What it Takes: The Making of an Event DC Event
Studies indicate that only 33% of the American workforce is engaged at work in comparison to 70%, globally, leading to 51% of the workforce seeking new opportunities. Paired with the lowest unemployment rates in half a century, organizations who want to keep and attract the best talent need to invest in employee engagement and organizational culture to remain competitive in this talent economy. But building a business case for employee engagement can be difficult. HR teams often struggle to demonstrate the potential ROI of investing in a culture of recognition to the C-suite. In this webinar, we’ll outline the impact of recognition, the cost of poor organizational culture, how to budget for a culture of recognition, and how to showcase the ROI to those holding the purse strings.
To engaged employees, the organization’s success is personal. Studies suggest that companies with low engagement scores earn an operating income 32% lower than companies with more engaged employees. Similarly, those companies with a highly engaged workforce experience a 19% growth in operating income.
To reach this level of performance, it’s critical to create a culture where people bring their best selves to work — confidently performing and delivering remarkable customer experiences.
In today’s ever-more digital culture, engaging employees and cultivating meaningful communication channels can be challenging. To exceed company goals, businesses must use emerging technologies and new techniques to support two-way dialogue at all organizational levels.
Join Erwin van der Vlist, an employee communications technology expert, who has launched 350+ successful digital programs, internationally, as he shares how companies can ignite employee productivity through engagement to drive best-in-class customer experience.
In this webinar, you’ll learn:
Building a great culture is a carefully crafted process. Last year, Achievers conducted a survey and found that 55% of the total employees surveyed planned to switch jobs in 2018. Even more interesting, they asked participants what would motivate them to stay. Learn how to turn this important feedback into an actionable plan to amplify employee engagement.
In a rebroadcast of this popular session with a live Q&A, Jody Ordioni, Author of The Talent Brand will:
The session is an opportunity for attendees to learn how to define their unique Talent Brand–a truly reflective glimpse into their company culture, their employee experience, and their most successful ways to amplify true employee engagement.
To be engaged at work, we need to feel valued and appreciated. This is true from every employee within your organization regardless of their job, title, or level. Despite its clear importance, we haven’t done a great job of making appreciation a part of the experience we create for employees. Positive Psychology researcher and executive coach, Kate MacAleavey, joins me this month to discuss why appreciation is so vital, why we haven’t made more progress at increasing appreciation at work, and what we should be doing to change that. She will share some practical advice for how to equip and support people in expressing more authentic appreciation at work and beyond.
Who owns internal communications - Corporate Communications or HR? The answer is both. With visibility into every part of the operations, and a direct line to current and future employees, Corporate Communications and HR teams are in a unique position to shape the messages and model the behaviors that keep employees informed and engaged.
This session will explore how these teams can effectively work together to engage employees - from recruiting, to onboarding, and across the entire employee lifecycle.
You’ll gain insight into:
Everyone wants to be involved in work that matters. When employees have an entrepreneurial mindset, they can see the purpose, the great vision of their organization. They begin to take ownership and become self-directed. They see opportunities where others see none and find ways to create value by solving problems for their organization and those it serves. By creating an innovative and entrepreneurial culture, organizations will not only engage their workforce but also stimulate growth.
Join ELI Founder, Gary Schoeniger along with facilitator Audrey Wyatt as they discuss the power of an entrepreneurial mindset in the workplace and strategies for fostering intrapreneurials.
In this webcast, participants will learn how to:
Organizational change often leads to disruption, despite our best intentions and interventions. Whether it’s a shift in leadership or organizational structure, change can cause confusion, discomfort, and frustration that can lead to consequences such as drops in engagement, lapses in performance, and regrettable attrition. In a world where change is inevitable, is it best to wait for a more ideal time to measure employee engagement or should you just jump right in?
As a leading toy company for over 70 years, Mattel underwent a huge company-wide change in 2017 that reinvented the organization both inside and out. Then, less than a year later, they named a new CEO. Because of these two significant organizational changes that occurred within a short period of time, Mattel realized that they needed to switch from a more traditional engagement survey to a more frequent and agile approach to help them better gauge and track how employees were feeling throughout this time of major disruption.
In this webinar, Jessica Kimball, Engagement, Diversity & Inclusion Leader at Mattel, Inc., will discuss their employee engagement journey with a focus on:
Do we really need to be concerned about the happiness of our employees? This is a question that causes serious debate in many organizations. This month, our guest is Nataly Kogan, author of Happier Now and creator The Happier MethodTM. She will show us that happiness is not simply a feeling, but skill that can be learned and developed. We’ll explore the science behind her work, the skills she teaches, and discuss how equipping our employees with the skills of happiness will lead to better emotional health and improved performance.
Nataly Kogan is an entrepreneur, speaker, and author. Her mission is to help millions of people optimize their emotional health through science-backed, practical skills so they can thrive in work and life. At 13, Nataly fled the former Soviet Union with her family and came to the US as a refugee. She reached the highest levels of corporate success at McKinsey and Microsoft, and at 26 became a managing director in venture capital. But she was burned out from juggling non-stop work and family responsibilities and felt unfulfilled. Her journey to find meaningful, lasting happiness and discovery of scientific research on emotional well-being led her to found Happier.
Imperative’s 2019 Workforce Purpose Index found that only 1% of people who are fulfilled in life are unfulfilled at work. This means that, if we’re not experiencing fulfillment at work, we aren’t going home to live fulfilled lives with our friends and families.
Fulfillment at work is no longer “nice to have,” it’s an imperative. Join this webinar to learn four ways you can create pathways to fulfillment at work. You will:
Managers who are directly involved in improving and promoting employee engagement create more effective teams. But, the role your managers play in acting on feedback often starts with shifting the mindset around who actually owns employee engagement results.
Synopsys, Inc. did just that by setting a goal that ensured all 13,000 employees understood how his or her work tied into the overall goals and vision of the company. After identifying the power of managers to help the organization succeed, Synopsys armed them with the tools and resources to take responsibility for their engagement results, empower their teams, and collectively author the story of Synopsys’s future.
Join Patrick Gallen, HR Specialist for Talent and Leadership Development Team at Synopsys, and Archana Ramesh, Senior People Science Consultant at Glint, to learn how to design an employee engagement measurement strategy that empowers managers to not only listen to feedback, but do something with it.
In this webinar, you will learn:
In this webcast, Michel Falcon, entrepreneur, international keynote speaker and bestselling author, will share how he has built an admired brand in the ultra competitive hospitality industry by leveraging three growth strategies: company culture, employee engagement and customer experience. By attending the webcast, you will learn his People-First Culture philosophy, 3P strategy and be introduced to several of his operating processes to enrich the lives of his customers and employees.
Special Bonus to Attendees: A handful of complimentary copies of Michel's book "People-First Culture" will be sent to randomly selected webcast attendees who provide their full contact information. If interested in purchasing a copy, you can do so here.
Forgeant is the premier Employee Experience software. We provide corporate leaders with real-time, interactive, and actionable people insights to improve their business culture and raise employee morale. We measure, analyze, and cultivate a workplace experience that unlocks employee potential. We consult, train, and help build up organizations so that their company culture is one which attains and retains top talent.
Our guest for this month is Rich Sheridan, CEO of Menlo Innovations, a software development company in Ann Arbor, Michigan. Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace. Menlo’s unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it.
The story of Menlo represents what is possible when we think differently about work. Here’s an example of what we will explore from the Menlo website:
“We have no supervisors or annual performance reviews. Instead, we hire each other, we fire each other, and we promote each other. Personnel decisions are made by the team as a whole, not by an HR department. In the end, we're all responsible for helping each other grow and move ahead.”
We will learn about practices like the “Feedback Lunch” and what it means to work in a culture where the abiding theme is “make your partner look good.” Prepare for an hour of learning from a leader who is proving that work can (and should) be a joyful experience for employees.
Rich Sheridan is also the author of the bestselling and widely-celebrated book, Joy, Inc. - How We Built a Workplace People Love and the recently published Chief Joy Officer - How Great Leaders Elevate Human Energy and Eliminate Fear.
Menlo Innovations Website:https://menloinnovations.com/
Rich Sheridan Books:
Northwell Health is hyper focused on creating world-class experiences for our team members and our patients. In 2016, the organization went through a rebranding that quickly highlighted the need to appropriately describe its internal brand to align with its external brand.
Through the development of the employee value proposition, it was apparent that to drive the employee and the patient experience and the internal and external brands, it needed to leverage the ideas of its employees.
By harnessing the power of the employees, innovative solutions to the organization’s issues can be resolved.
During the session:
Use this link and add "achieve Engagement" to the comments field
for a 50% discount valued at $900.
In the last 10 years, employee engagement on a global level has remained fairly static despite the valiant efforts of HR leaders everywhere. What gives? It turns out that businesses invest in things that they think are valuable, and engagement is a metric that's hard to measure. It's squishy math, in other words, and that's exactly why CEOs don't care about employee engagement.
In itself, the concept of engagement has no intrinsic value. However, by connecting engagement with critical business activities that CEOs do care about, employers can get executive buy-in and finally make progress on improving their engagement numbers once and for all.
In this session we'll examine a wide variety of research, case studies, and examples of how employers are making progress on engagement numbers and how you can, too.
In February's What's Next webcast, we learned from NLI's Barbara Steel about the neuroscience of feedback to help us gain a deeper understanding of why our brain often responds poorly to feedback. This month, Tamra Chandler will join us for a conversation about how to put continuous feedback into actual practice within our organizations. We'll discuss techniques and tools for making feedback more effective at all levels within the organization.
M. Tamra Chandler is the founder and CEO of PeopleFirm LLC, one of Forbes 2018 "America's Best Management Consulting Firms." She’s author of the book "How Performance Management is Killing Performance - and What to Do About It." Her second book "Feedback (and Other Dirty Words): Why We Fear It, How to Fix It" will be published in June 2019. She literally wrote the book on feedback.
If you are hungry for practical tips for making feedback work at your organization, you won't want to miss this conversation.
Ortho Clinical Diagnostics has been harnessing the power of re-imagination to transform in vitro diagnostics for more than 75 years. As a trusted partner to hospitals, hospital networks, blood banks, and labs around the world, it is seeking to fulfill its simple purpose: to improve and save lives with diagnostics. After becoming a fully independent company from Johnson & Johnson in 2017, Ortho is now tackling its next great challenge – becoming an organization obsessed with Customer Excellence.
In this session, Mazher Ahmad, Global Head of Talent Acquisition & Organizational Development will share Ortho Clinical Diagnostic’s current journey of transforming its culture to one of customer excellence, by focusing on the employee experience. Through a worldwide effort to better understand and map the pain points and moments of truths for its global employees, Mazher will provide insights, learning and strategies for how to lead a culture shift through specific, actionable steps, which can benefit leaders of organizations of any size.
Learnings and Takeaways:
Jason Lauritsen - Keynote Speaker, Author, and Consultant.
Barbara Steel - Performance Practice Lead and Sr. Consultant, NeuroLeadership Institute
In this session, we’re going to talk about the “F-word” of management: Feedback. Despite its obvious importance, most people cringe at the very thought of giving and receiving it. To make feedback better requires a deeper understanding of how our brain processes and responds when confronted with it.
Our guest this month is Barbara Steel, head of the Performance Practice for the NeuroLeadership Institute. We will explore why the experience of feedback is so challenging for most people (and why that response is actually natural). We’ll then dive deeper to understand both how the brain processes feedback, and how the SCARF model of influencing others can help you make feedback more effective and less painful.
Most global businesses today have wide ranging customer sets, with multinational needs and solutions. Those that are well positioned for success will have workforces resembling the customer base and community as a whole. Without diversity of thought and experience, the customer base cannot be understood or properly served. Diversity in the workforce and equal treatment are therefore prerequisites for any successful organization. In order to represent everybody - not just a segment of the employees, businesses must remove biases, get the best and brightest in the war for talent and embrace all the different benefits diversity brings for their customers. In this session, Amy Cappellanti-Wolf, SVP & CHRO at Symantec, will explain the critical need for a diverse and inclusive business environment. She will explain the effectiveness of the “diversity multiplier” and share practices she has put in place to help leverage the power of inclusion. Finally, she will explore how having a strong talent and workforce strategy results in amazing dividends for all customers and shareholders.
We’ve been talking about the “future of work” for a looooong time. And yet, work looks pretty much the same today as it did in the 1980s. For example…
Traditional strategic planning relies heavily on what is happening now and what has happened in the past to prepare for the future. Futurist and Author, Rebecca Ryan, will join this month’s webcast to share why truly preparing for the future requires a different approach called strategic foresight. We will discuss and learn about how she helps her clients prepare for and manifest the future.
RESOURCES FOR FUTURISTS-IN-TRAINING
Books on Rebecca’s bookshelf that she uses for Camp and teaching:
Dr Bob Nelson, best-selling author and employee engagement expert will be discussing strategies to engage virtual workers. Nelson's most recent book, 1001 Ways to Engage Employees, highlights best practices in this niche area of employee engagement.
Managing Virtual Workers Today – Increase Your Ability to Attract & Retain Talent, Enhance Productivity & Engagement through the use of Remote Workers
Forty percent of today’s employees work virtually, soon to be 50 percent by 2020. Thirty-six percent of employees would give up a pay raise for the ability to work remotely; forty percent would be willing to take a pay cut for that option. Is your company maximizing this labor source, making it a competitive advantage for your organization? By allowing greater worker autonomy and flexibility, companies can greatly expand their potential pool of talent, which is especially important in light of the increasing shortage of skilled labor facing all organizations today and in the years to come. Find out what it takes to successfully manage virtual workers, learn the pitfalls and successful tools and techniques other organizations are successfully using on this topic, and increase your confidence for effectively getting work done through workers who are not in the office. Topics include:
Many organizations today espouse a commitment to diversity and inclusion in their workplace. Despite their articulation of good intentions, most still struggle to create an inclusive workplace for all employees. Joe Gerstandt will join this month’s webcast for a conversation about why we haven’t made more progress in the work of inclusion and how to change that.
Our conversation will explore what inclusion and diversity really mean and why it’s important to find clarity about these issues. We will discuss why inclusion is critical to innovation, performance and engagement. Then we will learn how Joe is helping leaders begin to design and foster a truly inclusive employee experience.
Diversity & Inclusion Report
Employees want to feel accepted in their workplace and feel as though they are a part of something. Creating a sense of belonging impacts employee engagement. Companies can have a better understanding how to measure the overall employee experience by building an inclusive culture in their organization. Culture Amp’s new D&I report shares our insights on diversity and inclusion in the workplace from hundreds of companies and leaders in the D&I space.
During this webcast, you’ll hear from Craig Forman, Sr. People Scientist and Steven Huang, Head of Diversity and Inclusion from Culture Amp as they discuss key findings from Culture Amp’s 2018 Diversity and Inclusion Report.
You’ll come away knowing:
Innovative Inclusion Programs for Product Teams & Beyond
Argo Collective was born out of the sincere desire to make the world a safer, more equitable place for people of all underrepresented genders and identities. Argo programs focus on the products themselves by going beyond the cultural value of inclusion. We empower teams to innovate their products so they’re not only more inclusive but more successful. Together, we build a tactical plan to improve products and innovate new ways to serve a more diverse (bigger) market to increase revenue and have a net positive impact on users.
We use language and methodologies that teams are already familiar with to establish trust quickly and get to work.This is not school, so we don’t treat it like it is. We’re not teaching to simply impart knowledge. We’re teaming up to change the world.
Building a great culture is a carefully crafted process. Last year, Achievers conducted a survey and found that 55% of the total employees surveyed planned to switch jobs in 2018. Even more interesting, they asked participants what would motivate them to stay. Learn how to turn this important feedback into an actionable plan to amplify employee engagement.
In this session, we will:
The session is an opportunity for attendees to learn how to define their unique Talent Brand–a truly reflective glimpse into their company culture, their employee experience, and their most successful ways to amplify true employee engagement.
The Evolution of Workplace Wellness
When you hear mention of workplace wellness, you likely think of step challenges, smoking-cessation programs, and nudges to eat a healthier diet. This has been the past for wellness, but as Ryan Picarella will share on this month’s webcast, it is not the future.
As President of WELCOA (the Wellness Council of America), Ryan will share how wellness is evolving to be about far more than just improving physical heath. This will include a discussion about WELCOA’s new and expanded definition of wellness. Our conversation will explore how wellness will be an increasingly important component of creating an engaging employee experience today and in the future.
Carmen Collins with Cisco will discuss how the 70K-person tech giant reinvented the way it connected with talent in a competitive marketplace, and see some of the strategies they’ve put in place around employees as the voice of the culture that has won them over 40 awards.
Carmen Shirkey Collins received the PRDaily Social Media Professional of 2017 award, Stevie’s 2017 Communicator of the Year Award, and was a PR News 2017 Top Woman in PR as well as the the 2016 Social Media Professional of the Year for her work as the Sr. Social Media and Talent Brand Manager for Cisco. She manages the also-award-winning @WeAreCisco social media team and the strategy of creating personal connections with current and future talent by harnessing the employee voice.
Here are a few of the topics we will explore:
• How networks impact both how work gets done and the quality of the work
• What social science
In this webinar, presented by Chad Bennett of Glint and Alex Purcell of United Airlines, you’ll learn how you can begin to identify the specific relationships between employee engagement at your organization and the outcomes that drive the business forward. Bennett, a seasoned organizational development expert, will explain how you can effectively use engagement data to predict outcomes, identify high-potential course-corrections, and empower leaders to take simple, impactful action and drive the business forward.
Purcell, Sr. Manager, Engagement Technology and Analytics at United Airlines, will relay a real-life case study on how their engagement data impacts their business outcomes. United Airlines’ stated purpose is to help unite the world by connecting people to the moments that matter most. United is delivering on its promise in a complex and dynamic business environment that demands the highest levels of safety, and seeks operational excellence and customer satisfaction.
It’s not easy and numerous factors, including weather, maintenance, air traffic congestion, etc., can impact airline operations and a customer’s experience from the moment of ticket purchase to arrival at the destination. But, because the airline business is a people business, employee discretion can make all the difference. So, United is exploring new linkages that aim to show how employee engagement drives improved safety and customer satisfaction, as well as partnering with internal stakeholders providing insights into the effectiveness of their work. How will United prove these connections? That is a question United is daring to ask.
In this session, you will:
Our guest this month is Christina Boyd-Smith, the Corporate Rebel Coach. Besides exploring what makes for a good “corporate rebel” and why we need more of them, we’ll learn some practical approaches for making work feel more meaningful and fulfilling. We’ll explore techniques for how to eliminate interpersonal drama by creating more intentional and conscious relationships at work. You’ll also learn to identify “team toxins” and tools for removing and combating them to create a better work experience.
To help the shift from concept to action, webcast attendees will be provided with supplemental resources and discussion guides to leverage with their teams. These will be sent to all webcast registrants upon completion of each session.
How many of your employees read last week's intranet article? Did you generate awareness about open enrollment? Has your CEO's strategy video gone viral on Yammer yet?
Measuring employee communications as though you are a publisher selling advertising is a mug's game. Unless, of course, you are selling ads in your employee newsletter. But you're not, are you? So, stop counting clicks and refocus your energy on the observable behaviors that propel your business rather than generating nebulous non-outcomes like awareness.
Instead of measuring communications, learn to focus on employee activation and see improvements to your ability to use communications to drive recruitment outcomes, including learning:
This presentation focuses on how to motivate your employees to take responsibility for their own engagement. The presentation begins by redefining employee engagement for the audience to ensure everyone is on the same page. Once a clear meaning of employee engagement is established, Sheridan covers the bottom line benefits of employee engagement and how it is essential for a company. Sheridan then gives participants a proven method for evaluating their own level of engagement. By being able to reflect on their own level of engagement, attendees can see how to strive to make their organization stronger. It also helps attendees see how to apply this method of evaluation to their own employees. Being able to evaluate the level of engagement at a company is essential for the company’s improvement. This leads into how to engage employees more fully, as Sheridan outlines the top drivers of employee engagement.
Throughout the presentation, Sheridan also touches on the importance of recognition and how it has a critical relationship with employee engagement. Sheridan closes his presentation by illustrating how to create an environment of shared ownership for engagement between a boss and employees. The concept of joint responsibility for engagement is not only innovative, but effective. It involves creating a strong relationship between a boss and employee, which Sheridan describes as "Managing Up". This keynote enables attendees to create a more engaged and productive workforce.
Final Learning Objectives:
One of the biggest challenges to improving employee engagement is creating action plans that work. Learn how to choose and implement the right tactics to achieve your employee engagement goals.
Key topics include:
Kamaria is the Head of North America Learning for FIS. She leads learning strategy, development, and implementation for the region and in support of global talent management initiatives. Prior to joining FIS, Kamaria owned a consulting services firm aimed at improving leaders' capabilities to achieve outcomes impacted by employee engagement. For over a decade she has delivered learning, OD, and change management to help healthcare, retail, and financial services organizations develop highly skilled employees and cultures that enable them to do their best work.
Most executives today will acknowledge the importance of employee engagement. But acknowledging the existence of an ideal is different than actively working to achieve it. In far too many organizations, leadership thinks that employee engagement is an HR survey project they must endure once every year or two. While surveys can be a good measurement tool, it really takes engaged leaders to create an engaged workplace.
Join us for a dynamic conversation with employee engagement expert, Jason Lauritsen. In this "Ask Me Anything" webcast, Jason will field questions about how to shift leader and manager mindsets about their role in employee engagement and what really matters when it comes to building an engaging work experience.
In this webcast you’ll hear the story of how a branding and communications executive at a public company fell into customer experience and employee experience by accident.
The result was a journey of discovery to finally understand, as Jeanne Bliss recently put it, “what shows up on the inside shows up on the outside.” Today Edwin (Ed) Bodensiek works as the first chief experience officer of an Am Law 200 law firm. Ed will cover lessons learned working with cultures highly resistant to change – from academics to physicians to lawyers. He will introduce the concept of “relentless incrementalism” as a strategy for resistance management. You will learn how Ed’s work on CX and EX has helped to change the conversation in law to help redefine value as a function of benefits, not cost.
Organizations in the top tier of employee engagement outperform their peers by 147% in earnings per share and have a 90% better growth trend than their competition. However, 87% of global workers are not engaged, which means they sleepwalk through the day giving you zero discretionary effort. How do you inspire employees to get off the sidelines and get into the game? Jill Christensen, author of the best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement, has uncovered a four-step strategy to turn your disengaged workforce into a unified high-performing team, resulting in increased pro?ts, customer satisfaction, productivity, and retention. Attendees will leave understanding why traditional approaches to re-engage employees don’t work, and a new and innovative approach, which they can implement immediately.
Join us for this compelling session where Dr. Scott Rigby outlines the current issue of stagnation in employee engagement and explains why the use of low value measurements is at the root cause of our current predicament.
Learn how you can start to make that shift in engagement to a more intrinsically motivated team and start to increase performance and engagement on your team.
Scott’s partnership with both Ed Deci and Rich Ryan created MotivationWorks, a platform that allows companies to measure motivations based and make interventions in a meaningful way. MotivationWorks uses its roots in self-determination theory, the leading theory in motivation and engagement to train and empower their clients to make impactful changes in the current landscape.
Given the global stage on which many organizations conduct business today, there is a high probability that our candidates are also our consumers of the products and services of our companies. Combined with the competitive labor market for talent, the proliferation of social media, and the low unemployment rate, the need for a carefully crafted talent brand is greater than ever before.
This interactive workshop is an opportunity for you to learn how to define Your Talent Brand -- a truly reflective glimpse at your culture, the employee experience you have, and the best ways to keep talent continuously aligned with the strategic goals of your company through storytelling.
During this interactive session, participants will learn:
This session is for you if you are in any HR role including Talent Acquisition, Employee Engagement, Internal Communications, Talent Management, and /or Learning and Development.
An Overview of the Leading Labor Trends that will Affect all Organizations in the Upcoming Years.
Several employment trends are coming to dominate the competitive success of every organization. In this session, leading authority and international best-selling author, Dr. Bob Nelson will share his research and insights on these emerging workforce trends as described in his recent books 1501 Ways to Reward Employees and Recognizing and Engaging Employees For Dummies. The trends that will be presented are:
Employee engagement has been around for approximately 28 years. It has implied a robust set of promises for results, performance, productivity, wellbeing, safety, and a host of other important outcomes for organizations and individuals. Yet employee engagement, as it is practiced now, has often failed to deliver on its promises. This webinar will examine the 21 transitions to help you move from the old employee engagement to the New Employee Engagement. The transition framework requires that we attend to what must end before we launch on new beginnings in the journey of engagement. There is no way to engagement, to engage is the way --- so engage along with me, the best is yet to be.
The webinar is ideal for launching your employee engagement approach or to refresh, rejuvenate, and re-invent an approach that has gone stale, flat, or failed to deliver on its promise.