2023 The EXchange

2023 The EXchange
The way work gets done is constantly evolving. More people than ever are feeling burnt out, overworked, and underappreciated. But that doesn’t have to be the case, in fact, organizations who are committed to creating a truly people-first culture have consistently outperformed their competitors as it relates to addressing economic pressures, hybrid work, development and talent attraction.
The EXchange is an annual, interactive, virtual event designed to address the top three actionable topics that are impacting the employee experience and what should be prioritized as we look ahead to the coming year.
This event is designed to give you insight into the latest trends and research, while also providing real strategies that you can implement to create a competitive advantage and drive better results across all areas of your organization. Each of the event topics first features an industry insights section, which sets the stage for the subsequent panel discussion, highlighting three unique perspectives and practical steps for execution.
Human-Centered AI: Prioritizing Human Connection for Greater Impact
Industry Insights:
Ben Eubanks, Principal Analyst at Lighthouse Research & Advisory
In this Industry Insights section, Ben Eubanks walks the audience through the top trends when it comes to Artificial Intelligence (AI) today. Ben discusses the concern of AI adoption without the consideration of ethical and human implications of the technology; the creation and usage of AI must be aligned with ethical standards, transparency, and a focus on human work. This section is followed by a panel discussion with other AI experts who further discuss these trends and expand upon the conversation.
Panel Discussion:
Host: Ben Eubanks, Principal Analyst at Lighthouse Research & Advisory
Panelists:
- Zach Frank, Senior Manager of People Analytics at Freeman Company
- Amit Masram, Global HR Transformation Lead at General Assembly
- Brad Wilson, Principal Consultant at Perceptyx
Wellbeing: Fostering Personal & Professional Growth
Industry Insights:
Zech Dahms, Community & Culture Program Director at achieve Engagement
In this Industry Insights section, Zech Dahms walks the audience through the top themes of Wellbeing. Stress and burnout are driving a significant amount of the workforce to rethink their career path. Wellbeing has always been a factor in an employee's decision to stay with an employer, but it is now a critical element in talent retention. This section is followed by a panel discussion with Wellbeing experts who discuss what's top of mind when it comes to the Wellbeing of our workforce.
Panel Discussion:
Host: Zech Dahms, Community & Culture Program Director at achieve Engagement
Panelists:
- Andrea Herron, Head of People at WebMD
- Annie Rosencrans, People & Culture Director, Americas at HiBob
- Ralph Kellogg, VP, HR at Lutheran Family Services of Nebraska
Manager Support: Aligning Strategy, Practice, & Community
Industry Insights:
George Rogers, Chief Culture Officer at Lighthouse Research & Advisory
In this Industry Insights section, George Rogers walks the audience through top ways to support the manager. No matter the industry or company size, managers are an indispensable part of every organization. Yet leadership selection, development, and support practices aren't always prioritized like they should be. This section is followed by a panel discussion with experts who weigh in on this important topic.
Panel Discussion:
Host: George Rogers, Chief Culture Officer at Lighthouse Research & Advisory
Panelists:
- Cheryl Gochis, VP, Human Resources & CHRO at Baylor University
- Mandy Varley, Principal Behavioral Scientist at Torch
- Christopher Lind, VP, Chief Learning Officer at ChenMed
Facilitated Discussion: EXchange Wrap Up
Ben Eubanks, Principal Analyst at Lighthouse Research & Advisory
George Rogers, Chief Culture Officer at Lighthouse Research & Advisory
Join Ben & George in a wrap up conversation, which touches on all three topics of the day: AI, Wellbeing & Manger Support. In this 30 minute convo, Ben & George recap their learnings from the day and dive into the key takeaways, along with simple tips to implement right away!