The Storytelling Success Story at RingCentral
Original Posting:
Jul 24, 2024
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The Storytelling Success Story at RingCentral
RingCentral needed to improve its Customer Support talent, but the company was not a household name. This made it difficult to attract harder-to-find talent in high volume (it needs to hire 600+ new call-center roles annually).
Watch and hear how RingCentral pulled it off, in this interactive session with a live interview and your questions.
Expect to learn about:
- RingCentral's hybrid approach to storytelling through digital campaigns and in-person events
- Its use of social channels including Facebook, TikTok, and LinkedIn
- How RingCentral improved not just recruiting but retention
If you're looking for real results, actual metrics, and an in-the-trenches success, watch this session.