2023 achieve Virtual: Voice of the Employee

2023 achieve Virtual: Voice of the Employee

Organizations who have thrived in recent years have one thing in common – they actively seek out and listen to the voice of their employees when making decisions. Today, as employees have more options and control of their career than ever, if you aren’t focused on creating a culture built on listening to employees, you’ll struggle to attract and retain great people.

The number one way to understand your people is through creating a culture of employee feedback. And this doesn't mean you set up an occasional employee survey; it is a continuous and on-going process that drives employee well-being and satisfaction. By unlocking the voice of the employee, you can unlock vital insights into the state of your employee engagement, turnover, DEI, and more.

The question is: What are some of the most effective ways to unlock the voice of the employee, but also have insights that enable you to take action on?

Watch this virtual event where we shared the tools and methodologies you can use to develop a listening strategy, move from insight to action, and ultimately drive better business results in your organization.

[Strategic Guide] Voice of the Employee - The Transformative Power of Employee Listening
Our guide compiles wisdom from this programs thought leaders and practical approaches that have proven successful in a variety of industries.

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Keynote Session - Employee Voice: The Key To Unlock Your Organization's Full Potential

Serena Huang, Ph.D., Chief Data Officer at Data With Serena

During this Keynote, Serena discussed how empowering and listening to employees can be a game-changer for any organization. Here are some key points:

• The Importance of Employee Voice: When employees feel heard and valued, they become more engaged, motivated, and invested in the success of the company.
• Enhancing Communication: There are many effective communication channels and strategies for collecting and amplifying employee feedback.
• Employee Engagement: Engaged employees tend to be more productive and loyal to their organizations when they feel heard.
• Organizational Culture: A culture that values diverse perspectives and encourages open and honest feedback can foster innovation and growth.
• Impact on Performance: Harnessing the employee voice can lead to improved organizational performance, from better decision-making to identifying areas for improvement.

In summary, the keynote session emphasized the transformative power of the employee voice in driving organizational success.

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Impact Accelerator - Using Voice To Reinvent & Improve The Employee Experience

Kalifa Oliver, Ph.D. University Lecturer, Executive Advisor & Experience Coach, Kalifa K Oliver Experience Coaching

Haley Barbarini. Talent Management & Organizational Development, UPMC

Heather Niebel, Global Talent Strategy & Employee Listening Lead, Accenture

In this impact accelerator, we explored the practice of actively listening to employees at different stages of their employee journey within the organization.

Guided by the motto, "Using Voice To Reinvent & Improve The Employee Experience," the primary objective of this conversation was to harness the potential of employee feedback through asking the right questions and to implement diverse listening techniques at various points in the employee experience and lifecycle.

The program featured insights from an internal leader who presented their "My Voice" program - a remarkable initiative that achieved an impressive 90% participation rate among a workforce of 94,000 employees. Notably, the program acknowledged the necessity of deploying multiple surveys to effectively engage employees at different organizational levels.

By emphasizing trust and transparency through open-sourced listening strategies, the program aimed to establish an inclusive and collaborative workplace environment. This approach was designed to cater to the evolving needs of both employees and the organization as a whole, ultimately striving to enhance the overall employee experience.

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Panel Discussion - A Generative Dialogue Around The World Of Employee Listening

Fidelma Butler, Chief People Officer, Couchbase

Jenna Filipkowski, Ph.D. - People Science & Organizational Effectiveness Advisor, Federal Reserve Bank of New York

Monique D. Jefferson, Chief People Officer, Community Preservation Corporation

Kamaria Scott, Founder & Global Employee Experience Leader, Enetic

In this stimulating panel discussion, industry experts and thought leaders gathered to explore the ever-changing landscape of employee listening strategies.

During this interactive session, we dove into the essential approaches that organizations could adopt to unlock the valuable insights of their employees, with the aim of creating a more engaged and empowered workforce.

The panel discussion covered several topics, including:

• The Power of Active Listening
• Creating Effective Listening Frameworks
• Catering to Diverse Organizational Needs
• Going Beyond the One-Time Survey
• Fostering a Culture of Trust
• The Evolving Employee Experience
• Championing Employee Voice in Decision-Making

It was an engaging discussion that offered valuable insights into the world of employee listening, equipping attendees with actionable strategies to unlock the full potential of their workforce!

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Impact Accelerator: Unlocking Growth & Impact: Utilizing Voice At Every Level Of The Organization

Megan Bickle, Director - Culture, Employee Engagement and Employee Listening, Western Digital

Nicole Boyko, Ph.D., Senior Consultant, Perceptyx

Craig Forman, Founder at Culture C Consulting

In this session, we delved into the exciting world of using listening strategies to benefit our entire organization. We got to explore how Employee Listening & Voice can work wonders in Learning & Development (L&D) and Performance Enablement.

But it's not just about collecting data. Our experts showed us how to take action and share insights seamlessly. We learned how to turn data into compelling stories that make employee feedback really matter, sparking growth and innovation in all corners of our company.

We zoomed out to see how different parts of the organization can thrive with these voices, creating an open and collaborative culture. Plus, we talked about data governance to ensure that these precious insights are in the right hands.

Watch this empowering session that equips you with the tools to amplify the voices at all levels in your organization!

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